{% load i18n %}
{% csrf_token %} {% include "gui/support/add_ticket_field.html" with field=ticketform.vm %} {% include "gui/support/add_ticket_field.html" with field=ticketform.ticket_type %} {% include "gui/support/add_ticket_field.html" with field=ticketform.severity %}

{% trans "Critical" %}: {% trans "Critical production issue affecting all users, including system unavailability and data integrity issues with no workaround available." %}

{% trans "Major" %}: {% trans "Major functionality is impacted or significant performance degradation is experienced. Issue is persistent and affects many users and/or major functionality. No reasonable workaround available." %}

{% trans "Minor" %}: {% trans "System performance issue or bug affecting some but not all users. Short-term workaround is available, but not scalable." %}

{% trans "Cosmetic" %}: {% trans "Inquiry regarding a routine technical issue; information requested on application capabilities, navigation, installation or configuration; bug affecting a small number of users. Acceptable workaround available." %}

{% include "gui/support/add_ticket_field.html" with field=ticketform.summary %} {% include "gui/support/add_ticket_field.html" with field=ticketform.desc %} {% include "gui/support/add_ticket_field.html" with field=ticketform.repro %}